Mary Hawbecker

Review of Sheraton Mountain Vista

If I could rate this as a zero I would. When we ar...

If I could rate this as a zero I would. When we arrived in Avon it was 95 degrees outside and about the same temperature in the room. We called the front desk only to find the rooms don't have A/C! They claimed that this was disclosed on the website but we looked and could not find anything. They said that they had fans but the bedroom window only opens 5 inches. In addition, they had road construction going on and with the windows open it was impossible to sleep. I expected more of a Sheraton property and the customer service at SPG and Vistana were not helpful at all. The only hotel that I have ever been to that upon check-out did not even ask how we enjoyed our stay.