Lovely hotel. We booked an Autumn break away for 2...

Lovely hotel. We booked an Autumn break away for 2 night including breakfast and and 3 course dinner. Our room was on the top floor which proved difficult for me to climb to as the lift on that side of hotel was out of order. The receptionist very swiftly changed our room to one on first floor on opposite side of building with a working lift. Nothing was too much trouble. When arriving to our new room my husband found mattress to be rather old and springy so when we notified the night manager in charge of hotel he arranged for a new one to be put on our bed whilst we were having our dinner. Again nothing was too much trouble and the mattress was delightful. The 3 course meal in the restaurant there was the best I have ever had. Would definitely go back there just to eat. I gather they are an award winning restaurant too which did not surprise us at all. Food was amazing! Service was very very good too. We were going to use the spa over our 2 day stay however i became very ill during the night (not related to anything at the hotel) so unfortunately had to leave early. The reception staff were very kind and understanding. Only charged us for the one night and refunded our second days stay given the fact that i was so ill. I would definitely go back there again and was very impressed with not only the service given but the high quality dining and breakfast. Would recommend this to anyone.