This was one of the worst hotel stays I have had. ...

This was one of the worst hotel stays I have had. Starting with check in when I was informed that because I had booked using an outside party, the confirmation that started that I would be given 2 smoking rooms meant nothing. I was then given 2 rooms almost as far apart on the same floor as was possible. When i asked to speak to management about this to try to resolve the problem she made it quite clear that she didn't care. Then after entering my room I discovered that the heat didn't work at all so I was freezing at night, partly because of the tissue thin blanket and sheet that were not nearly enough to keep someone warm. Outlets were falling out of the wall and seemed hazardous. Will not stay here again. Will stay at the Laughlin river lodge next time