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This could of been an amazing stay if it hadn't be...

This could of been an amazing stay if it hadn't been for a few things. First, it was incredibly hard to get to with construction. May not have been the hotel's fault but there was no warning nor anything to help navigate getting down into there. Second, there were 3 people at the front desk. 2 were helping other guests. But the 3rd wasn't. Not sure of what they were doing besides ignoring us until we were standing there for 5 mins or more and then decided to help us. She would look up every once in a while but not say anything. That's very poor customer service. All other people working there, valet maids etc were extremely nice, helpful and courteous. I really liked the room except for a few disappointments. The electric fireplace was strictly for looks. Did not provide heat whatsoever. And the tub i was really looking forward to. While it's big it's not the right proportions. Just like a normal tub one ended had to be out at all times. Top or bottom half. And I'm only 5'4"! The tub water didn't get hot enough either. So it was cold in no time at all. The bed was better than the last several places I've stayed at. They also didn't nickle and dime you for everything in the room like snacks etc. Was a unique place to stay though.

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