Erika Robinson

Review of Hotel Derek Destination Hotels...

I've been visiting Hotel Derek for two years when ...

I've been visiting Hotel Derek for two years when traveling for work and this hotel USED to be a nice place to stay for a nice price. Sadly, things have gone down hill around here. My guest was locked out of my room on the second day of our trip and told that we needed to re-check in every day of our visit. The front desk made us jump through hoops to gain access or our belonging that were locked in the room, then took a very nasty tone throughout the whole ordeal. The new parking service is a nightmare to use. I needed a parking receipt for work, but the machine was out of paper for two straight days. Was told I needed to call the service # on the machine to get the receipt myself. I'll be staying at the Double Tree for all future work trips.