Bought a new Challenger, the salesman Adam was fan...

Bought a new Challenger, the salesman Adam was fantastic to work with the whole sales process was very pleasant. A 4 star process! Could have been 5 but my trade in price hurt a little :)

I called to schedule an appointment for my first service and asked if they provided a shuttle ride to work. The gentleman on the phone said they do. They also do not require an appointment which is nice.

I showed up the next morning at 7:30 and to my surprise the service writer said he could call me a cab or sell me a rental car. That must be what they consider a shuttle!? The oil change cost me $100, it DIDN'T include a shuttle, they DIDN'T wash or vacuum my car and I left feeling quite ordinary having just spent over $40,000 on a new car. To me this is unacceptable . The service department in NO way matches the sales department.

My wife has a 160k miles on her 2004 Yukon we have serviced at Power Buick/GMC we didn't purchase it from there and they treat us like gold. A 60 dollar oil change included a wash/vacuum and FREE shuttle service.

I'll be finding a new dealer to service my Challenger.