Patty Barrett

Review of Mt. Olympus Resort & Theme Par...

Worst stay at a hotel that I've ever experienced!

Worst stay at a hotel that I've ever experienced!
This past weekend my family stayed at your resort, 4/28/18-4/29/18. The hotel was by far the worst hotel that I have ever stayed in. The lady checking us in was very pleasant and said that our room was ready already. Great! No so fast, we go to the room in building 22 and the sheets are dirty! Not only were they dirty, there was a dead bug on the top bunkbed. What is that!!! Then to make matters even worse, your book says that you have to request to have clean sheets. DISGUSTING!
I informed the front desk of this and how upset I was. They switched our room to another one same building/floor. At least the sheets looked clean. I am still creaped out though! Then that night, the walls are paper thin and our kids couldn't fall asleep do to the doors opening/closing, babies crying, etc all from other rooms. At 1:00am, the couple in the room below us starting fighting. Not only screaming at each other inside and then outside on their deck, but then started physically fighting. Just as I was about to say something, the neighboring room did. It took threatening to call the police to get them to stop.
This was absolutely the worst mini vacation that I have ever experienced. No one seemed to care about the room conditions or anything when I spoke to the front desk, they seemed numb to it. That's a problem!