Jessica

Review of Courtyard Marriott, Wooddale I...

I don't mean to post anything negative, but as a w...

I don't mean to post anything negative, but as a woman who grew up in Wood Dale and now visits...please do not send your family members or anyone you know to the Courtyard Marriott in Wood Dale on Wood Dale road. Last night their was a cockroach in our bathroom. The manager said it wasn't a roach (I have a picture), that its an outside bug and it doesn't warrant any refunds. The maintenance guy came in and sprayed chemicals all over so naturally I needed out of the room asap. They honored that and said I should've been happy with that. I got a knock at my door 10 minutes later and a woman asked me if I saw a roach in my room. I said yes!!! She said her and her friends room had them too and the manager stated maybe they brought it to the hotel themselves. I don't write negative reviews and I've stayed here many times. I've brought my daughter here to pool parties. It's a shame and if they would've been nice and helped us, I wouldn't say anything. No place is perfect. Watch out.