My worst experience with BMW gallery. I purchased...

My worst experience with BMW gallery. I purchased 2012 BMW X1 with extended warranty from Nick one and half months ago. He and the manager Paul were quite nice before and on handing over the car. It is my first ever BMW, but I am not satisfied with the customer service and the performance of vehicle. It broke down in the middle of the road two days ago. The engine stopped working and the gear knob shifted to neutral mode and then to parking mode automatically. This was very embarrassing and scary having broken car in the middle of road, especially when two months old baby is also in the car in the cold weather. Having no success after attempting few times to start the engine, I had to tow it to BMW gallery. I doubt if the vehicle was properly inspected or if there was a fault which was hidden at the time of hand over. I am surprised how a vehicle having only 33k on the odometer can break down in the middle of the road. It been two days and the vehicle has neither been diagnosed nor I have been provided any rental car. Based on this experience, I believe this is going to be my first and last BMW car.