Wow...I was about to purchase a room for my family...

Wow...I was about to purchase a room for my family and I to check out this resort. Thankfully I read the reviews. The reviews show a trend of unclean and unsanitary living/visiting conditions. The hotel replies to the reviews are also not reassuring. The replies all say the same stuff, I will inform hotel management . I may be wrong, but the perception is that hotel management does not care too much. I will not be bringing my family here.