For about the fourth time in this year, the bin wa...

For about the fourth time in this year, the bin wasn't collected today.

The last time I rang to seek redress, the customer service complained that I wasn't the named person on the account, even though I'm the bill payer and basically wouldn't talk to me. Isn't that her job? I was actually helping you by pointing out a service failure. So... the bin will sit there until next week, but it's rather odd that Panda ***still*** doesn't get that it does NOT earn revenue when it does not collect a bin. Guys, seriously, reverse ALL THE WAY DOWN the bottom of a cul de sac. Perched on the back of a lorry, you cannot but see all the bins on a road. Despairing.