C. Michael Gamble

Review of Xero

For context, I am a single employee of my own S-Co...

For context, I am a single employee of my own S-Corp in the U.S. I use Xero for accounting/bookkeeping. Xero is overall, "satisfactory." It has a robust feature set that is quite comprehensive in comparison to it's competition.

PROs:
Easy setup
Mobile Application
Robust "how to" videos
Payroll support in some U.S. States
CPA Access

CONs:
Not all banks have direct feeds. Many use a 3rd party integration.
Unwillingness of support to adhere to expectations for communications.

I really do support Xero, and, enthusiastically say "Five Stars!" when things are functioning properly. I can't say the same when an issue arises and the customer is left in the dark due to lack of communications.