Lorrie Rojas Review of OatMeals Franchising LLC
My very first day in New York City today and the f...
My very first day in New York City today and the first place I wanted to visit was Oatmeal after a red eye flight. Instead of a warm welcome, the asian lady n the counter was super rude to us. She was very unwelcoming. We were the first customer and we took a while to decide. Then when my friend was about to pay and I was undecided, she cut him off because someone was waiting in line. She could have said, take your time. I know it s your first time. Do you mind if I serve the guy next in line first? Her tone and demeanor was super rude. My mood just changed in an instant from excited to angry. Her co-worker noticed and tried to cheer me up. She is great and awesome! I didn t want to say anything or else I would lose it. And because I didn t say anything and gave them a silent treatment, she felt super bad and apologized to my friend. I barely ate my breakfast. I just lost my appetite and couldn t wait to get out and have some fresh air. I wish I had a better experience. I m sure the food is good. Bad service just really ruins everything.
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