Joe B Review of S&J Auto
The buying experience @ S&J was nice (as they do n...
The buying experience @ S&J was nice (as they do not escort you on the lot or on test drives). Staff was very friendly etc. Ended up purchasing a 2009 Forester with apx 92k for $10,000. HOWEVER - within a couple weeks of owning the car I noticed a grinding noise coming from under the vehicle. As I had to sign some final paperwork I also brought the car in to have the mechanic look at it. Told me there was no issue - it was just the sound of the turbo. Few months later (sound still constant, me thinking its the turbo) the car went in for recall service at Subaru dealership and they called me and told me right away they could hear a grind coming from the driveshaft. With 100% confidence. Ended up costing $900 to fix and the part was close to seizing and potentially causing more damage. Within 6mths I have had rear breaks replaced for a sticking caliper, the entire drive shaft replaced (also the exhaust system is almost rusted through, stabilizer links are broken, ground wire gone). I knew buying a used car that some work would need to be done but I didn't anticipate $2000 (+ exhaust quoted @ $1000-1500 and a timing belt to be done at 105k). DO YOUR RESEARCH, INSPECT BEFORE YOU BUY. To be clear and fair I am not blaming S&J for these issues, most of them are common with the make and model after learning the hard way. I was clearly under informed upon purchasing. I did feel dismissed upon bringing the grinding noise to their attention and in retrospect the exhaust (though still barely functional and not leaking) was a pretty obvious issue. Never feels good to pay out another 1/3 of the cost of your car within the first 10k miles. Maybe this wasn't a great car to put on the lot in the first place....

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