I've stayed at this location 5 times over the last...

I've stayed at this location 5 times over the last 3 years. Each time its the same. The staff is not overly friendly but not rude. Check in is always fast. They have had no issues with early check in's or late check outs. Valet is a little over priced for a city the size of St. Louis. 37 bucks is a bit much. The rooms are clean and priced well. BELIEVE ME, there are way worse places with similar star levels. Stay at the Hyatt and avoid drama. AVOID The Crowne Plaza and the Westin.