Jason Lowe

Review of Prudential Midlands Real Estat...

My wife and I rented a house through Midlands Real...

My wife and I rented a house through Midlands Real Estate for two years. When we moved in, the condition of the property was terrible. Greasy hand prints on several walls, stained carpets, broken towel bar, wooden deck that was warped and damaged. The property had clearly not been cleaned or reconditioned after the previous tenants.

In every interaction with Midlands we were treated like a nuisance or a waste of their time. All the responsibilities of home ownership are passed on to the renter, from all the lawn care to changing the furnace filter. We would receive reminder emails to "clean the gutters before the upcoming rainstorm".

To add injury to insult, there is no option for early lease termination unless they find a new tenant to take over the property. We purchased a home 6 months into our second lease. The rental property was cleaned (much cleaner than when we originally moved in) and ready for new tenants on September 1st. They were somehow unable to find a new renter until the lease term ran out at the end of March. New tenants were moved in early April. Our personal efforts to rent the property were met by their requests for us to remove the ads we had posted.

I strongly recommend against using Midlands Real Estate as a renter or a landlord.