Its a very good dealership and I have always had t...

Its a very good dealership and I have always had the best service of high quality, however, today I was disappointed. I booked my car in for service and then after getting home Marilyze calls me and tells me that my car is too 'dirty' to be worked on and that they 'll need to do a Valet first at the cost of R500. Wow! That's a first. The reason I did not take my car for a wash first is because previously like any other dealership, cars get washed for free when in for a service.

You could have let me know when I was booking a date that my car should be clean. I could have taken it to the Engen guys who do a very good job for R100 and still give them enough tip, usually R100. Now R500, on top of the service cost?

I'll probably just take my car to the boys and buy parts next time. My brother could be right. The costs are exaggerated.

But it is still a nice place with friendly people .

Review update: The car was extremely clean...maybe I'll let it go . Thanks Marilyze.