First, you don't get what you pay for. They charge...

First, you don't get what you pay for. They charge you for everything. The beach is public not private as advertised. On arrival our room wasn't available so we were told we could upgrade to the room we had booked anyway for an additional $250 a night. For $3295.13 we were stuffed (5 of us. 2 adults 3 kids) in a 2 bed room. By far not the best experience at all. let alone your sheets don't get changed at all during the stay, yes that's 7 nights in the same sheets with 5 people. In all this not one of the staff could help us out. We just kept getting told nothing we can do this must be your fault for the way we booked it. Even knowing I showed them my Itinerary that provide I was right and booked it with a suite NOT a one bed room for 5.