Ruth W

Review of Horizon Insurance LP

I had my credit card info kept in its payment cent...

I had my credit card info kept in its payment center. There was an unauthorized charge of $650!!! Every time I talked to its CS rep, which I was being switched around to different reps. Once I was kept on hold for two hours. DO NOT STORE YOUR CREDIT CARD NOR BANK ACCOUNT INFO in Horizon BCCS. I can't believe such a big company with a long history, has no care, none professional and a mess of its billing system! Disappointing!