J

Jennifer Ferguson

4 years ago

Twice now have brought a prescription here for my ...

Twice now have brought a prescription here for my infant son to be compounded into a liquid. First time, told "in the morning", arrive at 4:20pm, not ready - told "we promise we didn't forget about you!" As they phone the lab upstairs to figure it out. Second time, prepared for this and ordered in advance in case there's a delay (so we don't run out), told 4:30pm, arrive 1:00pm next day - not ready again, almost a full 24 hours after the time we were told it would be ready - so now have to wait until Monday to get the medicine I should've had Friday night! The medication is for severe acid reflux that impacts his quality of life, and it's not like I can just pop him a Tums while we wait for this pharmacy to get his medicine ready? Will take our business elsewhere, so we can hopefully keep our little guy from not being in pain for an entire weekend because this place can't figure it out?

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