Michael Kuriat

Review of Steigenberger Aqua Magic Resor...

Amazing dream vacation with the family! The best h...

Amazing dream vacation with the family! The best hotel I have experienced in Egypt ...
The Aqua Magic Hotel really offers something for every taste ... Absolutely children and family-friendly. Outstanding and always eager team. Mega pool landscape with a wide range of leisure activities, a short distance & shuttle to the hotel's own beach, doctor service 24 hours in the hotel, super varied and innovative restaurant concept. We liked the Sky Magic restaurant the best. Excellent in quality and service.
I especially like to highlight the friendliness and helpfulness of the hotel team. That really blew us away :-) Especially when something goes wrong on vacation it shows how important it is to have good service. The airline Sun Express forgot our luggage in Germany and we didn't get it until a day and a half later. No information from the airline about luggage! The hotel team reacted immediately and supported us tremendously and completely took care of the replacement of the luggage! Madness!
That was our best Egypt vacation and we will definitely be back!
One more sentence about the security situation: We were there during the week when there was a lot about security in Egypt ... In our opinion, Hurghada was and is no problem at all, even with family. There weren't any problems or bad feelings. The hotel also takes security very, very seriously.