Enjoyed our trip to Punta Cana but there were chal...

Enjoyed our trip to Punta Cana but there were challenges with the Now Larimar resort. We arrived to the main pool being closed for maintenance for 3 days. There was other pool area maintenance ongoing during our stay. Our room required maintenance to a leaking air conditioning unit that resulted in falling plaster. We have visited several all inclusive resorts. Our experience in the past was that the staff wanted to do whatever it took to ensure you had a great experience. This was not the case at Now Larimar. I will return to Punta Cana but not to the Now Larimar.