Hotel Derek is Deceptive !!!! The lure of the Gal...

Hotel Derek is Deceptive !!!! The lure of the Galleria Area draws you in with amazing pictures that do not deliver on the promise, The hotel lobby at first glance is trendy with lost colors that are amazing if you enjoy a rodeo circus. The staff is plesant and quick to check you in with a Mona Lisa smile. The room was checked in left me in shock but not in a good way. The room looked like it was decorated by a blind cowboy nothing seemed to match and the view was of a dirty wall painted to look like cow hide. At least one could find refuge in the bathroom ohh sweet serenity. There was none to be had here the bathtub was dirty and the the rest looked like someone decorated it in discount snakeskin wallpaper. This is not cute I called downstairs and told them about the issue, The housekeeper gave me a look like really you want me to clean this and i also showed her where the carpet was coming off the floor and the dirty fridge she replied its made that way. So with that being said i called downstairs and they said they would waive the hotel fee. I was confused is this a resort???? If so I may possibly have been in hell no pitch forks. The bed slept well on to breakfast and check out now this might have been a redeeming quality as my fees were not waived and they offered me breakfast but this to was problematic seems you have to tell everyone your food has been comped and then there is no structure to this like tickets or anything so you feel uncomfortable. The food is passable for ihop on a decent day nothing to rave about. The icing on the disaster cake was check out were I was told to come back while they figure out how to adjust my bill. Hotel Derek needs to rethink the idea of luxury boutique hotel!!!!!