Leslie Smith

Review of PetRelocation.com

I m currently in the process of having Pet Relocat...

I m currently in the process of having Pet Relocation move my GSD from DFW to England. Communication with this company is absolutely horrendous and abysmal. I am lucky to receive communication once a week. I have been bounced around between 4 different people. Every time I communicate with someone new I have to reiterate information I have already given them and they often still get it wrong. They have taken advantage of the pandemic situation to charge over 2x what other companies were quoting for relocating 1 animal. Unfortunately, I had to leave the country quickly and based on a good recommendation I decided the extra cost would be worth it to not be stressed about the situation of boarding and moving my dog. I was entirely wrong. They have not made this process any easier and I have been contacting places myself and pressuring them for information. I will make sure I leave negative reviews and warnings to others moving their pets in every possible capacity. I highly suspect the 5 star reviews are faked and/or paid for. Before being swindled out of tens of thousands of dollars and lured into a false sense of security by this company, do yourself a favour and pick someone that actually cares about you and your pet.