Saeed K. Al Zaabi

Review of Sofitel Dubai Downtown

I was shocked with the drop of service and its qua...

I was shocked with the drop of service and its quality during my recent stay (week of 16 Aug)... no valet car parking... minimum room service items forcing us to eat outside,, cleanliness level is low,,, it took ages to get housekeeping service or other items.... no cafe at the lobby.... the staff said this is all due to government regulations but I attended dinners and events in other hotels and they had all the missing services at Sofitel.... I didn t enjoy my stay....