Water leak in the evening, found plumber by applyi...

Water leak in the evening, found plumber by applying for plumbing guard 24 hours. Nice plumber came later than promised, did not find the fault, cut a hose unnecessarily, was more damaged and increased repair costs. Gave up troubleshooting, said the hourly rate was high in the evening, and promised to call at. 09 almost day, never called. Tok kr. 8100 for a half-hour visit, had with payment terminal. The company has not responded to 2 emails.
Called another and local company the next day who found the error immediately and fixed it. They were very critical of the visit the night before and that a snake was cut, and said that I must pursue this matter. Since the company does not take responsibility, I will contact the consumer council.