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On November 29, 2013 [Black Friday], my Husband, 4...

On November 29, 2013 [Black Friday], my Husband, 4 year old son and I went to this dealership to purchase a new car. We specifically went on Black Friday because the special stated all new purchases would receive a 42' LED television. We gave the price we were comfortable paying monthly and was told a deal could not be met. We said ok and left. About an hour later my Husband received a call to come back and was told they could meet our price. While finishing paperwork my Husband inquired about the television and was told it would be an additional $25/month which was not stated in the advertisement. When I came home from work and my Husband explained this to me I immediately called the dealership. My call was rudely answered by the receptionist who transferred me before I could finish my sentence. I explained the situation to a Susan, who stated I would receive a call back from Edwin. Edwin did not call. A few weeks later our first car note was due. We were told by the bank that Nissan pulled the application and to call them. Again I reached out to Susan who stated Edwin was handling something with our application and would give us a call back. On 1/23/14 [almost two months after having the car] Edwin called and stated he could not get us approved for our monthly price and we needed to bring the car back by 1/24/14 and would receive our down payment back. On 1/24/14 we were informed that our down payment would need to be mailed to us and we would receive it in a few weeks. WORSE FIRST CAR BUYING EXPERIENCE EVER.

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