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Milan Dubinsky

4 years ago

We have bought house from sterling in April 2016. ...

We have bought house from sterling in April 2016. Seller told us the house will be ready March or April 2017. I have received letter about possession date last week and there was mention 31st of May 2017. I am very disappointed but I always believe that we will get new possession date!

Update on 2nd of May:
I got a information that new possession date will be on 12th on May.
I never got any e-mail from Sterling just from seller representative. His manager is very weird person and he never answered for our callings!!!

Update on 8th of May:
Sales Manager (Angus Ma1cMillan) wanted to make me happy but he didn't!!!! He gave me door control opener for garage!!! I was shocked that this item is not included in basic contract. Sterling never informed my mortgage broker that the price for house was increasing because i added some upgrades and I received a e-mail from the lawyer i have to bring bank dragt for 5000$. I think their service is not good however i can tell that Brett (seller who is sitting in Showhome was very good and helping guy with his assistants). I cannot say same words about sales manager (Angus MacMillan). This guy never ever told me sorry we had a delay! He was talking about something what is not important and he didn't fix my disappointment from Sterling!

I don't recommend this builder. The builder take care about money, no about your wish to have a dream house!

If i can put I give the builder zero stars or minus!!!!

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