I will never ever come back to this place. I ve be...

I will never ever come back to this place. I ve been to so many resorts in punta Cana and this one has no comparison in horrible service. The employees apparently make a commission on time shares so they re main goal is to trick you into special discounts if you do this or that. You get 100 dollars off the spa if you make reservations to eat at the resort next door Called the secret , yet you get escorted there by a times shares sales person that actually has breakfast with you trying to gather information on your past vacations and how much you ve spent. Then they walk you back to your resort to sign you out and they get a pushy salesman with a suit and tie. I didn t get to hear the rest because when I saw the sales guy, I got up and said oh hell no! I m not doing this!, I came to enjoy a few days getaway! And I walked out on them. We also upgraded to preferred club which gives you access to a private quiet pool, it turns out there s nobody there watching so while I was trying to read a book, everybody and their mother were cutting through that pool using it as a shortcut to get to the public pool. And add to that 10 kids screaming in the preferred members area jacuzzi. Oh, and the members only pool Is so close to the non member that when they blast the music, you hear it when you re trying to have quiet time to read. The Butler was nice though, but too busy to be your butler as well. If you want a relaxed getaway, avoid this place!