S

Shauna Stockmar
Review of Nicolo's Pizza

4 years ago

Ordered a couple of pizzas on Sunday evening when ...

Ordered a couple of pizzas on Sunday evening when we had company over. Was quoted 40 minutes and after an hour and a half I finally called to ask where pizza was the young lady on the phone said she could not find our order but it should be on the way to our house she then stated she would call me back. She called back only to tell me that the driver was indeed on his way to our house. By this time it was 830, I told her to go ahead and just cancel the order it was too late. No apology, no I m sorry, no saying she would credit us for our next time we ordered no saying she would not charge us for the already late order we placed she just rudely said OK and hung up. Very poor customer service will not be ordering from them again.

Comments:

No comments