TAMMY KETTYLE

Review of ProgRama Inc.

DO NOT USE>>I Have Used This company 2 times , We ...

DO NOT USE>>I Have Used This company 2 times , We are a Mercedes Shop, And Regularly Replace PSE pumps. The First time I gave them the Benefit of doubt. but NOW .The 2 pumps From this Vender Had Warranty but The Owner(?) will not honor the warranty . Lack of communication, and condescending attitude. I am VERY UNHAPPY , and so is my CUSTOMER . From Their website:
Warranty Disclaimer & Limitation of Liability
Most ProgRama products carry a 3-year limited manufacturer's warranty. ProgRama Inc is not responsible for automotive downtime, damage incurred, or labor cost etc. associated with replacement or removal of a ProgRama unit from any vehicle or improper diagnosis.

You (and not ProgRama, Inc.) assume the entire cost associated with servicing repair or correction of faults in your vehicle. ProgRama's total liability to you for any and all damages, losses and causes of action (whether in contract, tort [including but not limited to negligence]) shall not exceed the amount paid by you, if any, to ProgRama, Inc. for the specific merchandise at issue.

Warranty excludes but is not limited to:
Parts lost due to fire
Parts lost due to water damages
Parts or information lost due to 3rd party software or part
Parts broken or otherwise damaged during transportation
Damages due to improper installation or use