Nicola De Feudis

Review of AQVAWORLD

It is the second year that I frequent this structu...

It is the second year that I frequent this structure, chosen for quality, attention to the customer, courtesy and services offered compared to other competitors on the square of Matera.
Unfortunately I must point out that in the current year 2019, of the 4 characteristics that had positively conditioned my choice, less quality and attention to the customer came.
Despite having repeatedly pointed out to reception staff that the healthiness of the gym and locker rooms had been compromised by the very poor air conditioning (high humidity and ambient temperature of not less than 26 degrees), the situation was never resolved.
Sorry to highlight it but, if I wanted to use the "sauna" service, I would have requested and added it to my gym / pool package.
I hope to be able to quickly restore the previous 5-star rating (currently 2 stars are in the way of doing better), which obviously will be changed as soon as Aqvaworld Matera has restored its structure to the "old" splendor.
At the moment I feel I express a very positive judgment only for the "fantastic" personal trainer Arianna .... really TOP !!!