Jessica Williams Review of Cox Health
One of the worst experiences I've had. I took in a...
One of the worst experiences I've had. I took in a family member with terminal cancer who was in severe pain and thought she was having a heart attack. We'd already been to the ER the week before and found that her cancer had spread to her brain again. She refused medication for heart burn that she'd already taken and wanted more pain medication, so the older doctor came in and mocked her for refusing medication and treated her like she was an idiot even though she's an RN and knew it wasn't working. The nurses drew blood from both of her arms despite having a port. They did not give her a call button and when I went out to ask them about pain management they were snappy. I could hear them loudly talking about drug seeking patients who go to different ERs (probably talking about us since we'd preciously gone to south, but this was closest and we felt that this was emergent) as well as disliking how the hospitals are run. It took almost seven hours to do what amounted to probably thirty minutes to an hour of work (blood work, x Ray, CT scan) when the ER had very little foot traffic and plenty of people standing around complaining about their jobs. They finally transferred to cox south her due to a tear in her aorta. They changed their attitudes completely after her diagnosis and downplayed the severity of her condition and even told her daughter that it would be fine to still go on vacation when she could die soon. They had treated her like a drug seeking idiot for legitimate pain. I would recommend just taking the extra time to drive across town to Cox south even if it is closest to you, because the people here are burn outs that don't like their jobs and will not treat you well.

Comments: