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Libby Turner

4 years ago

I can't even tell you how many times we've been di...

I can't even tell you how many times we've been disappointed in their services. A short-list of items we've dealt with:
- 10+ inexplicable outages (a few a whole weekend long)
- Internet timeouts where we have to sign back in (like a hotel) -- oh and they didn't provide a login
- Missed appointments (it's a ton of fun waiting for that 4-5 hour window and not have anyone show up)
- Upgrade promises that were never delivered
- The RUDEST, most unhelpful support staff (laughably called 24/7) who have basically told us that there is never anything they can do to help, or to go somewhere else for better service

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