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Generally, I love Hilton properties, and as a Hilt...

Generally, I love Hilton properties, and as a Hilton Gold member, I go out of my way to support the brand. This property, however, was a big disappointment. First, the service was poor.
The staff wasn't rude, but they all seemed bored/indifferent and none of the staff seemed interested in helping us enjoy our stay of otherwise going above and beyond the bare minimum. At a lower tier Hilton property, that may be fine, but this is touted as a full service Hilton resort, and I expected a lot more. Second, the hotel was filthy. There was garbage all over the hallways in our room corridor, and it just stayed outside the rooms for almost a full day. The room was small and dated, more comparable to a Holiday inn or Best Western. The beach outside was very nice, and the fact the hotel is on the beach is convenient. However, the hotel lacked in all other regards, and I would not recommend this property to anyone. If you want a nice 4-star property, look to the Wyndham nearby--it was much better appointed and the service was commensurate with the brand. Not all Hiltons are this bad, but unfortunately this property is missing the mark.

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