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We have had a very bad experience in the centerpar...

We have had a very bad experience in the centerparcs heijderbos. A nice house selected and rented for a midweek, at first sight everything seemed fine but in the evening when we went to sleep we smoke a urine odor and we decided to leave the window open all day the next day and in the evening the mattress on to turn. This is where the real problem started when we turned it around and it started to smell worse and the mattress was even damp. Immediately after this, the reception called at a quarter past eleven and after waiting for 45 minutes there was finally someone from the reception and then we had to drag all the stuff to another house and drag new stuff back to the living room because the bedroom was downright uninhabitable. Then again made our beds for the 3rd time. Then at a quarter past 12 still showered to be cleaned of this downright unsanitary situation.
The next day to the reception to complain about this incident. Here we are kindly received and have received a new house where we of course must have dragged all the stuff ourselves. (Also received 4 bikes and the standard 12.50 complaint voucher) After this move we arrived to do a few activities outside the house and have dinner in the evening. Savond's we are making the bed for the 4th time and it appears that the "clean and hygienic" sheets are not clean and not hygienically full of stains.
After consultation and no desire to wait another 45 minutes at half past eleven in the evening but the extra towels used as a bed cover. Doesn't sleep great I have to say! Then at 12 o'clock music and loud noises begin to come from our neighbors. At 20 minutes past 12 the special number was called for the increasing noise and it is reported that they will do something about it. At 1 o'clock still nothing changes and we have already put the mattresses in the living room because it was a little less here. Noise nuisance still at 2 o'clock in the morning. After being unable to sleep normally during these 3 days, we decided to leave the day before. Again went to the reception with the "clean" bedding. Here I am told that they should never give money back. Think carefully before you book here!

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