We stay at hotels all over the world. The hotel is...

We stay at hotels all over the world. The hotel is very clean and impressive-looking. We actually had a second bathroom in our junior suite. We met a lot of wonderful Middle Eastern people. Many Middle Eastern restaurants, businesses and people. Even the signs are in Arabic. We had a great time. The problem is the entire staff with the exception of a few we're totally clueless on how to treat their customers. They are improperly trained at all levels. Reception,.housekeeping, bar servers we're all a disappointment. We had to call daily for housekeeping, limited choices for beer and alcohol, it was almost like everyone was on their first day at the job. We still don't know how much we had to pay for the upgrade no one took the time to tell us. I do not recommend this hotel and I will never come here again.