B
Brandon Farler Review of Middletown Ford
Had my vehicle towed to this dealership on a Frida...
Had my vehicle towed to this dealership on a Friday night. Was told Saturday it would be ready on Monday, at the latest, Tuesday. 6 business days later, the only thing that had occurred was charging me for a new battery that the car didn't need and two hours of labor to uninstall a remote start system. Throughout those 6 days I had to call multiple times to ensure the car was even being worked on. I brought my concerns to the manager and was disappointed with is his indifference. 6 days to charge me for a battery I didn't need, and a solution that wasn't well explained or had a high confidence factor. Will not be returning or recommending any longer.
Comments: