Mandee Jacob

Review of RESE Property Management LLC

I do not really give them 1 star. Truthfully, I'd ...

I do not really give them 1 star. Truthfully, I'd give them less than zero stars. The employees turn over faster than hotcakes and do not communicate ANY information about your property from outgoing to incoming employees or even from department to department. You have to hold their hands every step of the way and stay on top of them like a babysitter or they will double charge you. You might as well not even use a property manager for all the work you still have to do managing your own property because they are incompetent as hell. Not only do they refuse to communicate important information to one another, they will not communicate with the property owner either! My tenant went delinquent on their gas, which was then shut off, so they vacated the property a month earlier than their lease was up and I was not notified of this until THREE WEEKS LATER, even though Rese knew about it immediately. This is just one example. I have been misinformed by Rese more times than I can count, and every single time I call or email them, there's a whole new account manager who knows NOTHING about my property and tells me something entirely different than the last one did. None of them are on the same page, ever. When you call or email, expect to wait WEEKS for a reply. They are super unresponsive. They keep you in the dark. They steal your money and think you won't notice. Terrible, terrible company. DO NOT HIRE THEM.