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Troy Clare

4 years ago

This was an exceptionally disappointing experience...

This was an exceptionally disappointing experience. The consultant was appalling and completely ruined the atmosphere. From the moment we walked into the gallery the staff seemed stuffy and unfriendly. Our sales person was pushy and condescending and demanded that our friend outline the exact dress that she wanted rather than allow her to try things on and get more of a feel for what she wanted. If customers know exactly what they wanted prior to entering the showroom there would be no need to schedule these appointments in order to try things on! Other bridal shops are far more welcoming, beautiful and don t cause unnecessary anxiety. We left and will never return.

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