Moni M

Review of Keller mortgage

Terrible waste of time. I've been preapproved by a...

Terrible waste of time. I've been preapproved by another lender, but they are out of state. My realtor suggested talking with another lender, one who is local. Talked with Carl Amerine at Keller a couple weeks ago. I had an issue with my credit score tanking due to increased credit usage (31%). I charged my move to the area. I paid down and paid off a couple card and am not at 19%. My score has rebounded significantly. Carl told me to check back with him after the credit scores updated (August 1). I emailed him when I saw a +30 point increase; he responded saying "sorry for the confusion; I don't have any outlets to help you." What? Why string me along? When I said this would make a great review, he called to manage my memory of the conversation we'd had. How many ladies out there have experienced this? I must have remembered wrong! Seriously?! Terribly offended!!! By the gross reviews Keller receives, I'm not surprised. The only good reviews are from employees or agents. There are other companies out there willing to work with you, even female-friendly.