Monica Chavez

Review of Lexus On the Park

My husband and I came in from Ottawa to pick up ou...

My husband and I came in from Ottawa to pick up our vehicle from Lexus On the Park. Up until our arrival, I had been dealing with Fadi over the phone and via email. He was always available (even on his days off and evenings), polite and courteous. I was very specific with my needs for a 2-3 year old NX200 and Fadi was a great help ...I was also 7.5 months pregnant and maybe a bit demanding!! I missed out on one opportunity, but Fadi found out about a car that came in that met all of my specifications. He called me and sent me the info before it was even listed on their site and it was even better than the car I missed out on! So I jumped at the opportunity without seeing the vehicle and trusting that Fadi had our best interests at heart . Fadi reimbursed our uber to the dealership and met us upon our arrival. We were very pleased with how easy everything was. Our tour of the car, the paperwork and our plates were all taken care of and we were back on the road to Ottawa within 2 hrs! It has been 6 months since our purchase and we are still very happy with our vehicle. I would definitely look forward to having Fadi help us again in the future!