nonnie welch

Review of Victory Dealer Group/Petaluma ...

Terry Mccarter was an excellent salesman. I partic...

Terry Mccarter was an excellent salesman. I particularly appreciated him setting up my phone & further training about the vehicle, besides his great demeanor.
However, I was not comfortable with how the signing of my lease went. I did not understand the way the lease was written. I did not feel my attempts at understanding were successful or were met with skill or patience by the lease person. I had to ask for the manager to come in to explain it & hence, did not feel very good when I finally left the dealership. It left a bad feeling where I had hoped to be excited & happy about the experience.