T

The Food Snob Gladdish Publishing

4 years ago

Went to ford to get our check engine light repaire...

Went to ford to get our check engine light repaired and smogged. After a week of no updates we called Andy again and was charged almost a $1000 for a large service fee and and a small repair that 'may' fix our issue. Two days later the check engine light came back on. We gave it back to ford to re fix the same issue and was then finnaly told that they could not fix the problem and for us to have luck to find a replacement part and repair it ourselves. We were very upset to learn we spent a lot of money to fix a problem that they could not repair and told us to go fix it ourselves.

Edit: 2019: ford offered to replace the part for free as long as we bought it. We contacted bbb auto and instead got us a refund for all our trouble.

Comments:

No comments