T Branco Review of Naru Sushi Orlando
Naru is located at the Orlando Eye Plaza (nice are...
Naru is located at the Orlando Eye Plaza (nice area) BUT we had the MOST HORRIBLE EXPERIENCE at this newly open restaurant. WARN: Don t go there; you definitely want to avoid it. Although the design is nice and modern, it does not compensate for the below than average food the food that you actually get to try since not all of the food you order will actually get to your table and TERRIBLE SERVICE. By far the worst restaurant experience I have ever had, and here is why. The staff is completely inexperienced and unprofessional, and that includes management and service. Unless you are blessed with extra time and patience to wait for your food, you may want to read this. After 2 hours waiting on our food (supposedly all you can eat ), we asked to see the manager but he never came to our table to explain why would take so long to prepare our food (if it was actually being prepared). The server also got the orders all mistaken (do they even have any service training?). Almost 3 hours after we arrived at the restaurant, my husband and I left hungry (AND PISSED FOR WAITING SO LONG). The manager never came to our table for any sort of explanation or for a very well deserved apology. We will never come back. You should also not waste your time. There are way too many better food and service options at the same Plaza.
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