We bought a camper here. Large selection of small ...

We bought a camper here. Large selection of small sized campers. We love our Winnie Drop. Conflicted on how I feel about their business practices. I bought a camper here because I knew everything would work, or I was under the impression that everything worked correctly. But when the water pump wasn't working correctly they were reluctant to fix it. They did fix it for free but reminded me I bought it as is and told me how much it would have cost (if they weren't such nice people).
Also they found financing, but you won't find out details on interest rate or how many payments until you sit down to sign the papers.
And now my loan has been sold to a credit union, so now I am a member of some credit union I've never heard of. Free of course, haha. Their fees to make payments the easy way are outragous. NOT WHAT I SIGNED UP FOR!