Rachel Campion

Review of andel's by Vienna House Berlin

I really enjoyed my stay at your hotel . The staff...

I really enjoyed my stay at your hotel . The staff were very professional and friendly , always willing to listen and were very helpful. In particular the concierge , a French gentleman ! I'm embarrassed as I never got his name . He made the city of Berlin so easy to get know and helped both my mother and I understand how the public transport worked therefore making all the sights easily amenable. He was incredible and contributed so much to our stay. The food was great and we really enjoyed the breakfast.
The rooms were cleaned to a very high standard and when we had some difficulties with our room Eric from the reception was quick to remedy them. I cant express my gratitude enough for what will always be a great memory of Berlin and will recommend this hotel to anyone who will listen lol !
Finally we were fortunate enough to have visited the wellness centre and thoroughly enjoyed our unique experience.
Keep up the great Work ! Its hotels like yours that sets a standard for other's to live up to !
DaNkE !!