Awful hotel. Hallways and rooms smell like cigare...

Awful hotel. Hallways and rooms smell like cigarette smoke even though my floor says it's a non-smoking floor. There is little to no service - no one answers the housekeeping or reception phone. They're too understaffed for that so you have to go to the front desk which always has long lines (not because a lot of people are staying here, but because they have so few workers on staff). If this wasn't the only hotel room available near my work, I'd stay elsewhere. It gets a one star because I have an executive room with 2 queen beds to myself so I have a lot of space for one person otherwise I'd give it 0 stars if possible.