Marshall Farris

Review of Jumeirah Zabeel Saray

Very pleasent stay, well recommended. Food excell...

Very pleasent stay, well recommended. Food excellent, staff helpful...

Remember, if you have American electronics you MUST bring your own adapters for European outlets...the hotel did not have adapters but offered to charge our cellphones.

I lost my wallet and hoped that the hotel would be able to track it down--calling the taxi service where it was probably lost...no luck...I believe they tried...but not extraordinary efforts made...

The concierge offers many things to do, HOWEVER, booking on line can be up to 50% better (that said, online groups can cancel--which happened to us)... so, we booked a dinner cruise through the concierge and our expectations for the price we paid (double) were not met...promises of an air conditioned area were exclusive to GCC guests...or who knows, it wasn't clear except that we melted from the humidity and heat on the upper deck and the food on the cruise was maybe 3-Stars...the idea that we would be able to see the Eid Fireworks also did not happen...

Check-in was fine at the hotel desk, however when the front desk person personally brought us to our room he showed us very little...when we left we still did not know what light switches worked for what lights...

Room Service was EXTRAORDINARILY GOOD...

BEACH & POOL SERVICE EXTRAORDINARILY GOOD...

I cut my foot in the open water beach...as the beach has beautiful sands, but the man-made inlet area has very sharp and unaccommodating debri perhaps it was sharp cement--not sure...

We took a little boat tour from the beach activities center that we really enjoyed...

The hotel view was very beautiful, but there is a tremendous amount of construction going on but you don't hear it...