Matthew Fant

Review of Factory Authorized Outlet

To date I've bought 2 cordless power tools from th...

To date I've bought 2 cordless power tools from this company. A Dewalt dcf895l2, and a Dewalt dcs355d1. Both tools arrived unharmed and in perfect condition, despite poor or non existing protective packaging for shipping. I gave them a 3 out of 5 for very poor packaging protection. Both tools arrived on time and were easily tracked via fed ex. I have not returned anything to this company, so I can't compare my experience in that matter, Although my gut tells me, that it would be a nightmare.